Grievances

Yogi jewellery understands the importance of its stakeholders and are actively on the lookout to address any concerns/complaints raised by the stakeholders in a timely and effective manner. It has developed a comprehensive Grievance Redressal Mechanism (GRM) to allow external and internal stakeholders to submit their concerns, grievances and feedback without retribution and with the assurance of a timely response.  

Customer Grievances or Complaints

Our dedicated Grievance Redressal Team manages all the queries, escalations across all touch points. Our customers may lodge feedback/complaint either by calling us or sending an email to us or sending a mail on the below mentioned coordinates:
Customer Service Helpline: +91 8758559488 
Email: madhuramweb@gmail.com 
Mailing address: Yogi jewellery Retail Private Limited, 1 floor samrpan appartment laxman nagar punagam Surat Gujarat India 394110

Resolution Process

For any grievance or compliant, a confirmation of receipt will be sent to the sender within 48 hours of receiving the written question or concern and inform them that they will receive a response in writing within 15 business days.