Faq

Polishing and plating is a cost-effective solution to give the products real look. However, these are prone to wear and tear with time. To prolong the life of these products, we advise following care instructions:-

1. These products are meant for occasional usage, 24x7 usage will only reduce the life of the product.
2. Do not expose these products to perfumes, deodorant, soap or other items containing chemicals. These can harm the plating of the products.
3. Normal water would not harm these products unless the water has very high content of fluoride in it. Do not wear these products while swimming, as chlorine will harm the plating of these products.
4. After usage, wipe with clean, dry cloth to remove the dirt or perspiration from products.
5. You can store these products wrapped in cotton. Do not use velvet bags and boxes.
6. Store these products flat. Do not hang.

We would also be sending a care instructions card with the shipment, which you can keep for ready reference with your jewelry.

You will receive the same product which is being displayed. But in some cases, product color may slightly vary due to photographic lighting sources or your monitor settings.

Still need help?

No, the products sold by Voylla are skin friendly and hence do not cause allergy.

You can check details of your My Account Section. Click here to review your orders.

You can track your order by the simple steps mentioned below:

1. Go to Recent Orders.
2. Select the Order you want to track.
3. You can view the status of your order.

While viewing your order cart, you can choose gift wrap option below products and you can also add special message in the provided box.

Yogi jewellery provides free delivery on all items if your order total is equal to or more than Rs. 499/-. For orders below that Rs. 100/- is charged towards shipping charges.

You can apply the given coupon by clicking on“Apply coupon”option available on the right side of the products while viewing your cart.

We work with almost all of the leading courier service providers in India.Unfortunately, there is a small set of PIN codes which are not supported by COD deliveries by any of the courier partners. You can either choose to place a prepaid order or else can provide an alternative address where the COD service is available.

You simply add your product from Wishlist by clicking on the Add To Cart button at the bottom of the product.

You can change the delivery address of the order until we have started processing the order.You can change the delivery address by following steps:-

1. Click on Recent Orders.
2. Select the Order in concern.
3. Make respective changes by clicking on “Modify address” button; if you couldn’t view this button then your order is under process.

To add or remove any product in Recent order, please contact us at +91 8758559488

You can cancel your placed order by doing the following:

1. Click on Recent Orders
2. Select the order
3. You can click cancel button to cancel the order.

If you are unavailable to take the delivery, please contact us and we will be happy to arrange delivery on next day.

Both Yogi jewellery and the courier company would inform you via SMS when your order is dispatched for the delivery. Generally, delivery boy comes with prior information but in case does not inform you, he will re-attempt the delivery next day with prior intimation.

Sorry, due to safety and security of your product, we do not encourage open deliveries.

Sorry, we are trusted product brand, we do not return and refund.

1 floor triveni sangam appartment laxman nagar punagam Surat Gujarat India 394110

Please send your requirement on madhuramweb@gmail.com and our support team will get back to you..